Our US headquarters is in the Dallas, Texas area, and our Canadian headquarters is in London, Ontario.  With 80+ branches across the United States and Canada, BearCom is North America’s only coast-to-coast solutions provider and integrator. We are well equipped to handle all your wireless communications requirements as well as security and data solutions, including sales, rentals, and service.

BearCom is privately held.

Does BearCom offer help with ISED licensing?

Yes! BearCom is your trusted partner to ensure your two-way radio systems are legally licensed and compliant with ISED rules and regulations.  Our dedicated team is here to help with applying for new ISED licenses, modifying, or renewing existing ISED licenses, coordinating frequencies, and much more.

BearCom prides itself in buying product from quality manufacturers. Because of BearCom’s reputation and size, we are frequently asked to be part of our suppliers’ focus groups to address product issues. We conduct QBRs (Quarterly Business Reviews) with our major suppliers. Within BearCom, we have numerous quality measurements, including inventory, picking, programming, and shipping accuracy. We track order quality and seek customer input through our BCI (BearCom Customer Index) process.

BearCom’s full-service branches offer radio repair, field service, and installation, coast-to-coast. We have regional service hubs, enterprise service teams, and dedicated regional and local service managers to ensure the utmost quality and consistency in the services we provide.  BearCom is a Motorola Solutions Service Elite Specialist with over 350 dedicated and highly trained technicians, engineers, and other support staff.

BearCom’s has a dedicated team of design engineers with extensive backgrounds in designing customer BDA/DAS and two-way radio systems. Our highly trained teams can perform coverage testing, compliance testing, system designs, custom archive programming  designs, and much, much, more.

As Motorola Solutions leading channel partner, BearCom maintains the largest inventory of two-way radios, batteries, accessories, repeaters, and other related items. Through advanced inventory and purchasing software, BearCom is able to predict future inventory requirements, ensuring fast delivery for even the largest requirements.  For custom orders and unique inventory request, BearCom’s status as the leading Motorola provider in North America, ensures we receive the best priority from our suppliers.

Yes, BearCom can provide you with real time available by contacting your dedicated Account Executive, or reaching out to us through our website.

BearCom keeps roughly 1,500 SKUs in stock at all times. BearCom’s ERP system does a complete credit check and inventory on-hand check for every order every 15 minutes. Orders are printed every 30 minutes between the hours of 8:00 a.m. and 6:00 p.m. CT, Monday through Friday. As a result, in-stock product can ship same day in many cases and within 24 hours in almost all other cases.

If the product is in stock, the customer’s order is coded as an “expedite,” and the product is physically placed into a red tote for visual recognition through the fulfillment process. If the product is not in stock, BearCom can arrange for expedited shipping from the manufacturer or supplier.

BearCom offers both next-day delivery and 48-hour turnaround times. BearCom has a dedicated staff of radio programmers and system assemblers to ensure orders are fulfilled expeditiously.

BearCom honors the manufacturers’ warranties on all defective products. Should any of the products purchased from BearCom have any issues, contact your dedicated Account Executive, or reach out to us through our website, and we can assist with the warranty process.